Privacy Policy

12X (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and programs. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

📌 Information You Provide Directly
Personal Information – Name, email address, phone number, mailing address, or other contact details when you register for an event, sign up for a group, donate, or make a purchase.
Payment Information – When making a donation or store purchase, we collect payment details via secure third-party payment processors (e.g., Stripe, PayPal). We do not store your financial information.
Communication Data – Emails, messages, or feedback you send to us.
📌 Information Collected Automatically

When you visit our website, we may collect:

Usage Data – IP address, browser type, operating system, referring URLs, and pages visited.
Cookies & Tracking Technologies – Small data files that enhance your user experience and help us understand website traffic. You can manage cookie settings in your browser.
2. How We Use Your Information

We use the information we collect to: 
1- Provide and improve our services, including 12X Groups, retreats, and resources.
2- Process donations, purchases, and event registrations.

3- Send newsletters, updates, and event announcements (only if you opt in).
4-  Improve website functionality and user experience.
5-  Respond to inquiries, feedback, or support requests.
6-  Protect against fraud, unauthorized access, and security risks.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

Trusted Third-Party Services – Payment processors, email marketing platforms, and analytics providers that help us operate efficiently.
Legal Compliance – If required by law, court order, or to protect our organization’s rights and safety.
4. Data Security

We take reasonable security measures to protect your data from unauthorized access, alteration, or loss. However, no online platform is 100% secure, so we encourage you to take precautions when sharing personal information online.

5. Your Choices & Rights

You have the right to:
🔹 Opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails.
🔹 Access, update, or delete your data by contacting us.
🔹 Manage cookies and tracking preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. Please review their terms before sharing any personal data.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”